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Frequently asked questions

Orders placed before 2:00 PM on weekdays are shipped on the same day. Delivery usually takes 1–3 business days depending on your location. Your tracking number will be shared via email.
You can return unopened products unconditionally within 30 days from the delivery date. Simply create a return request from the "My Orders" section in your account; the shipping label will be provided by us.
Yes. All Cosmoder products are 100% vegan and are never tested on animals at any stage. Our packaging is made from recyclable materials.
You can reach out to us by filling out the form above with your skin type and concerns; our expert team will recommend a personalized routine for you. If you prefer, we also offer free skin analysis in our store.